Privacy Policy

Last Updated: [MAY 11, 2026]

Please read this Privacy Policy carefully before using our website or services.

I. Introduction

This Privacy Policy describes how ValleyPep LLC (“Company,” “we,” “us,” or “our”) collects, uses, and protects your information when you access or use our website, products, and services (the “Platform”).

This Privacy Policy is incorporated into and subject to our Terms & Conditions. By using the Platform, you agree to both this Privacy Policy and our Terms & Conditions.

ValleyPep LLC operates solely within the State of Arizona and does not provide medical services, medical consultations, or healthcare advice.

II. Information We Collect

We collect information necessary to operate our business and provide our services.

1. Information You Provide

  1. Name

  2. Email address

  3. Phone number

  4. Billing and shipping address

  5. Any information submitted through forms, purchases, or communications

2. Automatically Collected Information

  1. IP address

  2. Browser type and device information

  3. Pages visited and usage data

  4. Referring URLs

  5. Cookies and tracking technologies

3. Payment Processing

Payments are handled by third-party processors (e.g., Stripe, QuickBooks or similar providers).

We do not store full payment card details.

III. How We Use Your Information

We use your information to:

  1. Process orders and transactions

  2. Provide customer support

  3. Respond to inquiries

  4. Deliver products and services

  5. Improve website functionality and user experience

  6. Send transactional and promotional communications

  7. Prevent fraud and enhance security

  8. Comply with legal and regulatory obligations

✱ We do not use your information for medical diagnosis, treatment, or consultation purposes.

IV. Disclosure of Your Information

We may share your information with:

  1. Payment processors

  2. Shipping and fulfillment providers

  3. Website hosting and analytics providers

  4. Email and communication service providers

  5. Legal or regulatory authorities when required

We do not sell your personal information.

V. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  1. Improve Platform functionality

  2. Store user preferences

  3. Analyze usage patterns

You may disable cookies through your browser settings, though some features may not function properly.

VI. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However:

  1. No system is completely secure

  2. Data transmission over the internet is at your own risk

VII. Third-Party Services and Links

Our Platform may include links to third-party websites or services.

We are not responsible for:

  1. The privacy practices of third parties

  2. The content or policies of external sites

VIII. Children Under 18

Our Platform is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors.

IX. Arizona Privacy Rights

If you are an Arizona resident, you may have rights under applicable Arizona and federal laws, including the right to:

  1. Request access to personal information we hold about you

  2. Request correction or deletion of your information (subject to legal limitations)

  3. Opt out of certain communications

To exercise these rights, contact us at:

hello@valleypep.com

We will respond within a reasonable timeframe and may require verification of your identity.

X. No Medical Services Disclaimer

ValleyPep LLC is not a healthcare provider.

  1. We do not provide medical advice, diagnosis, or treatment

  2. We do not offer consultations of any kind

  3. No doctor-patient relationship is created through use of the Platform

Any information provided is for general informational or transactional purposes only.

XI. Data Retention

We retain personal information only as long as necessary to:

  1. Fulfill the purposes outlined in this Policy

  2. Comply with legal, tax, or regulatory requirements

  3. Resolve disputes and enforce agreements

XII. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the Platform constitutes acceptance of any changes.

XIII. Contact Information

If you have any questions about this Privacy Policy or our practices, contact:

ValleyPep LLC

1125 E Palmaire Ave

Phoenix, AZ 85020

Email: hello@valleypep.com